Contact
Write to the property,
not a call centre
Messages come to the people who run the hotel and the bar downstairs. Ask about the rooms, the street, getting here from the airport, or anything you want to check before you travel.
Holding dates is a different job. Send those throughbook direct so we get your arrival and departure in one go.
Direct channels
How to reach us
LINE and WhatsApp are the fastest. Almost everything in Pattaya runs on messaging, and a message gets read long before a missed call gets returned.
- LINE
+66 92 264 2742
The default messenger in Thailand and the quickest way to reach us. Add us in LINE using the number above.
- +66 92 264 2742
Just as fast as LINE if you are arriving from outside Asia. Text or voice note both work.
- Phone
- +66 92 264 2742
Use this if something is urgent on the day, like a late arrival or a taxi that cannot find the soi.
- info.secretspattaya@gmail.com
Better for anything with detail, or when you want the reply in writing.
Or use the form further down this page, whichever is easier.
Where we are
The address
Secrets Pattaya
316/147 Moo 10, Soi Bua Khao
Nong Prue, Bang Lamung
Pattaya, Chon Buri 20150
Thailand
Map and directionsArrival and departure
- Check-in
- 14:00 to 23:00
- Check-out
- until 12:00
Check-in closes at 23:00. If you land later than that, tell us before you travel so we know to expect you.
Bring a passport or photo ID for every guest at check-in.
Send us a message
General questions only. Tell us what you need to know and we will come back to you ourselves.